Legal Documentation
Comprehensive regulatory compliance documentation for Reliable Content Studio.
Privacy Policy
Last Updated: January 2026
1. Data Controller
Reliable Content Studio, registered at Crer. Costa Rica 24, Barcelona, Barcelona, España, España, is the data controller responsible for your personal data processing.
2. Data We Collect
We collect the following categories of personal data when you use our services:
- Identity Data: Name, email address, phone number
- Contact Data: Billing address, delivery address
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent, interaction patterns
- Marketing Data: Communication preferences, newsletter subscriptions
3. Legal Basis for Processing
We process your data under the following legal bases:
- Contract Performance: To deliver our copywriting services
- Legitimate Interest: To improve our services and communicate with you
- Consent: For marketing communications and newsletter subscriptions
- Legal Obligation: To comply with tax and accounting regulations
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
5. Your Rights
Under EU GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
6. Contact
For privacy-related inquiries, contact us at [email protected] or write to Crer. Costa Rica 24, Barcelona, Barcelona, España, España.
Refund Policy
Last Updated: January 2026
1. Eligibility
Reliable Content Studio offers refunds under the following conditions:
- Full refund if work has not commenced
- Partial refund proportional to undelivered work
- Full refund if deliverables fail to meet agreed specifications
2. Request Process
To request a refund, contact [email protected] within 14 days of service delivery. Include your project reference and reason for the refund request.
3. Processing
Refund requests are processed within 5-10 business days. Approved refunds are returned to the original payment method.
4. Exceptions
Custom work that has been approved and delivered may not be eligible for refund unless it fails to meet the originally agreed specifications.
Reliable Content Studio, Crer. Costa Rica 24, Barcelona, Barcelona, España, España.
Terms of Service
Last Updated: January 2026
1. Acceptance
By accessing or using the services of Reliable Content Studio, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
2. Services
Reliable Content Studio provides professional copywriting and content strategy services. All services are performed with reasonable skill and care.
3. Payment Terms
- Invoices are payable within 14 days of issue
- Late payments incur a 2% monthly fee
- Work may be suspended for overdue accounts
4. Intellectual Property
Upon full payment, all intellectual property rights for delivered work transfer to the client. Reliable Content Studio retains the right to display work in portfolios unless otherwise agreed.
5. Limitation of Liability
Reliable Content Studio's total liability shall not exceed the total fees paid for the specific service giving rise to the claim.
6. Governing Law
These terms are governed by Spanish law. Disputes shall be resolved in the courts of Barcelona, España.
7. Contact
Reliable Content Studio, Crer. Costa Rica 24, Barcelona, Barcelona, España, España. Email: [email protected]